Privacy Policy
Effective Date: January 1, 2025
1. Introduction
Lux Outdoor Smart Lighting ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luxoutdoorlights.com or contact us for services. Please read this policy carefully.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and property address when you submit a quote request or contact form.
- Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically via standard web analytics.
- Communications: Any messages, photos, or details you voluntarily provide when requesting an estimate or partnering with us.
3. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Provide installation services and customer support
- Send project updates and service-related communications
- Improve our website and service offerings
- Comply with applicable laws and regulations
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. Information Sharing
We may share your information only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist in operating our website or conducting our business, subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of company assets.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You may disable cookies in your browser settings; however, some features of the site may not function properly as a result.
6. Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to all reasonable requests within 30 days.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Lux Outdoor Smart Lighting
Bend, Oregon
Phone: (541) 241-6245
Email: sales@luxoutdoorlights.com
